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FAQ
Frequently Asked Questions
We aim to respond to all inquiries within 2-4 hours during business days. For urgent technical issues on Pro or Business plans, our response time is typically under 1 hour.
Yes! Phone support is available for customers on our Professional and Business plans during standard operating hours (Mon-Fri, 9am-6pm UTC).
You can find our comprehensive guides, API documentation, and step-by-step tutorials in our Help Center.
Absolutely. We are always looking to improve Tinyiz. Please send us a message using the form above and select "Other" as the category. Our product team reviews all requests.
Yes, for Business and Enterprise customers, we provide a dedicated account manager and a 1-on-1 onboarding session to ensure your team gets the most out of the platform.
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